Wordpress Website Maintenance and Support

Our WordPress Website Maintenance and Support contracts are designed to provide you with peace of mind, knowing that your website is in capable hands.

We understand that maintaining and supporting your WordPress website can be a time-consuming and technically challenging task. That’s why we offer a comprehensive WordPress Website Maintenance and Support service to ensure your website remains secure, up-to-date, and optimised for peak performance. With our expertise and dedicated support, you can focus on your business while we take care of your website.

At Helios Web Design, we believe that a well-maintained and supported website is crucial for its long-term success. Our WordPress Website Maintenance and Support contracts are designed to provide you with peace of mind, knowing that your website is in capable hands. We offer flexible contract options to suit your specific needs and budget, delivering reliable maintenance, proactive support, and continuous improvements.

Website Support Services

Key Features of Our Maintenance and Support Contracts:

  1. Software Updates: We’ll regularly update your WordPress core, themes, and plugins to ensure that your website remains secure and optimised. By staying up-to-date with the latest software versions, you’ll benefit from enhanced functionality, improved performance, and protection against vulnerabilities.
  2. Security Enhancements: We will implement robust security measures to safeguard your website against malicious attacks and hackers. We’ll conduct security audits, install firewalls, and implement best practices to protect your valuable data and ensure the integrity of your website.
  3. Backup and Restore: We’ll take a website backup, and install easy to use backup software so each client can take as many backups as they wish. You can be sure that your data is safe and can be easily restored in the event of any unforeseen issues. Our reliable backup systems will provide you with peace of mind, knowing that your website’s content and settings are securely stored.
  4. Uptime Monitoring: We’ll monitor your website’s uptime and performance, ensuring that it remains accessible to your visitors at all times. If any downtime is detected, we’ll promptly investigate and resolve the issue to minimise disruption to your online presence.
  5. Proactive Support: We will be available to assist you with any website-related queries or issues. From troubleshooting technical problems to providing guidance on website management, we’ll ensure that you receive prompt and reliable support.
  6. Website Optimisation: We’ll continuously monitor and optimise your website’s performance to deliver a fast and seamless user experience.  We will analyse your website’s speed, page load times, and overall performance, making necessary optimisations to enhance its efficiency.
  7. Content Updates: As part of our maintenance and support contracts, we can handle content updates and changes on your behalf. Whether you need to update text, images, or add new pages, our team will ensure that your website’s content is always fresh and engaging.  [This is subject to a fair usage clause in our T&C’s]
  8. Consultations and Advice: We’re here to provide expert consultations and advice on website-related strategies, improvements, and best practices. Whether you’re considering new features, design enhancements, or SEO strategies, we can help guide you towards making informed decisions.
  9. WordPress Support Contracts:  Support contracts are available to anyone with a WordPress based website.  The website does not have to be built by Helios Web Design to qualify for this service.

Choose Helios Web Design for Reliable WordPress Website Maintenance and Support

By partnering with Helios Web Design for your WordPress Website Maintenance and Support needs, you can focus on what you do best while leaving the technical aspects to us.  Helios Web Design has well over 10 years experience building and maintaining WordPress websites. We have helped to maintain 100’s of websites over the years and have built up a wealth of knowledge and experience in that time.  We will proactively manage and support your website, ensuring its security, performance, and longevity.

Contact us today to discuss our WordPress Website Maintenance and Support contracts. We’ll work with you to determine the most suitable contract option for your business, providing you with peace of mind and a reliable support system for your WordPress website. With Helios Web Design, your website will always be in good hands.

WordPress Website Rescue Service

Is your WordPress website in need of rescue? Look no further than Helios Web Design. Our WordPress Website Rescue service is designed to bring your struggling website back to life. Whether you’re facing technical issues, security vulnerabilities, or a complete website breakdown, we have the experienced and are here to help. We’ll quickly assess the situation, diagnose the problem, and implement effective solutions to restore your website’s functionality and ensure its long-term stability. Don’t let a struggling website hold you back. Trust Helios Web Design to rescue your WordPress website and get it back on track for success.  We can’t promise that we’ll always be able to fix it, but if we can’t there will be no charge and we can offer you advice on other possible solutions.

** £20p/m is illustrative of a standard brochure style WordPress website. More advanced websites will have a higher monthly cost. Please get in touch for details.

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