Frequently Asked Questions

Do I really need a website for my business?

A website can reach millions of people that might not otherwise be available to you, think of it as a store front on a global level, open 24 hours a days, 7 days a week, 365 days a year. Secondly, customers can view products, services, or whatever you want to share from the comfort of their own home and in their own time. Your website empowers your current customers and maximises marketing potential for future ones. No matter what type of business you are in, there are ways to grow and make money on the web for you.  But remember first impressions count!  So make your website look as good as it can be.

Does it matter if my website looks dated, surely it’s the information that’s important?

When you receive a visitor to your site, they will instantly perceive the quality of your services or products. The first impression a customer or potential customer gets depends on the appearance of your website. A visitor will be interested and explore your site if it is appealing, easy to navigate and offers useful information. You are marketing yourself and your business to the world over the Internet and it is important to show your best.

My business is small and not computer related, what will a website do for me?

This is a common misconception. Many people overlook the various products, services, or business processes they can include on a website. Any communication or interactions that happen within your business can be made easier and more efficient by the web. Your business will save money and time while appealing to a much greater audience, the world.

What about Hosting & Email?

We can provide full website hosting facilities.  However, as with domain names (above) we recommend that you purchase and control your own hosting plan.  We are happy to recommend suitable hosting plans that are optimised for the UK market.  We will even guide you through the intial setup process and then set up your hosting plan for you so that it is optimised for your website.  If you already have hosting contract in place we will deploy your new website to your current provider, so long as the platform is suitable.  All the hosting providers that we recommend have UK based servers that are co-located in mission critical high security data centres to ensure as near as 100% uptime as it is possible to get.  Should the worst happen, we keep backup copies of your website that can be repidly deployed should the need arise.

Most hosting providers offer professional domain based email at no extra cost.  We will help you set up your email accounts and guide you through how to set these up on mobile devices and computers.

Do you register domain names?

We are a full service web design company so we can do everything for you. However, we always advise businesses that they should have full control over their domain names and hosting plans. We are happy to advise and help you choose a suitable domain name and will walk you through the purchase process.  We can then can set it up to point to your hosting provider.

How long will it take to design my website?

This largely depends on what is involved, as well as how soon you, as the client, are able provide us with the essential documents, such as copy and pictures. A simple brochure site can be up and running in as little as 2 days.  But the development process usually takes 1 to 2 weeks of development.  Your input is taken into account at all times and progress can be viewed via temporary testing servers that we set up to enable you to see how your website is progressing.

More complex projects can take longer. When we know your exact requirements, we can provide you with a realistic end date. We know that project deadlines are very important, we will always do our utmost to meet them.

Portfolio of Work


I needed a new website to reflect the expansion of my inventories business into other letting service areas.   Martin has put together a great looking, fresh site with much more functionality than my old site.  He is easy to work with, patient with non-teccies like me and doesn’t charge the earth to supply a high quality product.  Ideal for the small or medium business owner who needs to make every penny count.

I cannot recommend Martin highly enough. He adds value where other web designers create confusion. He has fantastic insight into SEO and makes really useful suggestions as well as really quickly creating great websites. I was impressed from start to finish and have already recommended him to other businesses who I know are equally impressed.

Having spent almost £2000 on setting up and maintaining a web site with, a chance meeting led me to hear about Helios Web Design. They advised me, in simple wording, where my web site had being going wrong and the reasons why in two years it had only produced a handful of enquiries about the businesses and services in and around Atherstone. Still a little bit sceptical, (once bitten…) I decided to take on board their professional advice and recommendations and so, I commissioned them to go-ahead with a new directory site at the very reasonable price quoted. This was to include information on all the businesses in the Atherstone Business Network, with an extensive database of businesses which I can maintain myself. Only three months after my new web site was launched, I can proudly say that, due to enquiries generated directly as a result of the site, the money I invested is already back in my pocket! If only I had known about Helios Web Design years ago – they are a must for all businesses!

Martin and the team at Helios are experts in their field. The advice and knowledge Martin in particular has given me has really helped my online presence for my business. Keep up the good work